Welcome Bonus 120% up to $750
Up to 200 free spins
Wagering
35× deposit + bonus
Max Bet
$5
Min Deposit
$20
Max Withdrawal
10× bonus amount
MyEmpire CasinoContacts

Contact MyEmpire Casino

Need help with MyEmpire Casino? Email support@myempire-casino.best and provide enough information for the support team to understand your request. Support can assist with general account questions, verification, payments, technical issues, bonus information and responsible gambling requests. Messages are usually answered within 24 hours, although response times may vary depending on the nature and volume of enquiries.

MyEmpire Casino operates under a Curaçao licence (number 8048/JAZ issued by Antillephone) and a licence from the Anjouan Gaming Authority, with SSL encryption protecting all account and payment data.
  • OperatorNovaForge N.V.
  • Established2023
  • Total Games12,000+
  • Cryptocurrencies9 accepted

How to get in touch

For assistance, contact the MyEmpire Casino support team by email at support@myempire-casino.best. Please use the email address associated with your account where possible, as this may help the team locate your details and respond more efficiently. Do not send your password or other sensitive security information in a message.

When writing to support, include your account email address or username, a short description of the issue and any relevant screenshots. Screenshots can be useful for showing error messages or payment and account problems, but check that they do not reveal passwords, full payment details or other information that should remain private.

  • Account access, profile or verification questions
  • Deposit and withdrawal enquiries
  • Questions about bonus terms and conditions
  • Technical problems, error messages or website issues
  • Requests for help with responsible gambling or account controls

Before sending your message

Describe what happened, when the issue occurred and what you have already tried. Clear and complete information can reduce follow-up questions and help support review your enquiry faster. If your question concerns a transaction, include the relevant date and amount where appropriate, without sharing full card numbers or banking passwords.

Please send one clear message about each issue where possible and allow reasonable time for a response. The support team usually replies within 24 hours, but this is a general expectation rather than a guarantee. If you need assistance with responsible gambling, state this clearly so your request can be handled appropriately.